Shipping policy
Shipping Policy
Last updated: June 10, 2026
Thank you for shopping with Lunae.
Order Processing
All orders are processed within 1–2 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed.
Shipping
We currently ship within the United States only.
Standard shipping typically takes 3–7 business days after your order has been processed.
Shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping rates are calculated and displayed at checkout based on your delivery address and selected shipping method.
We may occasionally offer free shipping promotions at our discretion.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Please allow up to 24 hours for tracking information to become available.
Delivery Delays
Lunae is not responsible for delays caused by shipping carriers, weather conditions, natural disasters, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Lunae is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or if you believe your package has been lost in transit, please contact us as soon as possible at:
lunaevitamins@gmail.com
We will work with the shipping carrier to assist in resolving the issue.
Contact
If you have any questions regarding shipping, please contact us at:
lunaevitamins@gmail.com